Frequently Asked Questions
A little guidance to help you explore National Horse Co., find the right website, and discover what comes next.
What is the difference between NationalHorseCo.com and NationalHorseCompany.com?
You are visiting NationalHorseCo.com, our retail house for riding essentials, Western style, country living, art, and gifts, alongside the vision for our future destination emporiums.
NationalHorseCompany.com is our Luxury House: a considered world of exceptional objects, garments, interiors, journeys, and extraordinary discoveries.
Both belong to the National Horse Company family, with distinct selections and customer experiences.
I am looking for the silver horse logo. Am I on the right website?
The silver emblem featuring a full horse identifies National Horse Company, our Luxury House. You can visit it at NationalHorseCompany.com.
National Horse Co., the retail website you are visiting now, uses the horse-head-and-stars seal, commonly presented in red, white, and blue.
Which website should I visit for cowboy hats, boots, bolo ties, riding essentials, or gifts?
NationalHorseCo.com is the place to begin. Explore our retail departments for Western style, riding, country living, and gifts for people who love horses.
Please refer to individual product and collection pages for current availability.
Do the two websites offer the same merchandise?
The two websites present different selections. National Horse Co. focuses on the broader world of riding, Western life, home, and gifts. National Horse Company presents the Luxury House’s considered collections and exceptional discoveries.
Some categories may appear on both websites, but the selections are not intended to be identical. Check the individual listing or enquire about a particular item rather than assuming it is offered on both sites.
Are National Horse Co. and National Horse Company connected?
Yes. They are part of the same National Horse Company family. Each has its own identity and presentation: National Horse Co. is the Retail House, and National Horse Company is the Luxury House.
Where can I enquire about the Luxury House’s collections or arrange a private appointment?
Please contact National Horse Company directly through the Luxury House’s enquiry page.
Where can I learn about the proposed National Horse Co. destination emporiums?
Our Destination page introduces the vision for National Horse Co.’s proposed retail and visitor environments.
Architectural renderings illustrate the intended experience. They are not photographs of an operating store. Please refer to the Destination page for confirmed development and opening information.
Which website should I contact about an order?
Use the website and contact instructions shown on your order confirmation. This helps your enquiry reach the team responsible for your purchase.
For a question before purchasing, use the contact information on the website presenting the item.
What is your returns and exchange policy?
Everything we offer is 100% guaranteed to work like we say it will. If you are dissatisfied for any reason at all, you can return or exchange your product with no hassles or fuss.
Read the full guarantee and our Customer Bill of Rights on Our Promise.
Can I shop online now?
NationalHorseCo.com currently presents a preview of our developing retail collections. Please explore the departments and follow our updates for confirmed product availability and purchasing information.

